We had utilized an unloading service for approximately 12 years and decided to change our provider. We chose Merit Logistics; this was an exceptionally smooth transition. There was no disruption to the service, and we realized immediate gains in productivity from the unloading service and our associates. Merit Logistics brought in a traveling team to ensure that the transition went well. They also offered a majority of the incumbent associates a position with their company. The leadership is prompt and timely in all responses and quickly addresses any concerns.